Terms & Conditions | BikroyBazarExpress.com
Effective Date: July/2025

1. Acceptance of Terms

By accessing or purchasing from BikroyBazarExpress.com, you agree to be bound by these Terms & Conditions and all applicable laws and regulations.

2. Products & Pricing

We offer a wide range of products including:

🏠 Home & Kitchen Essentials
👗 Women’s Fashion
👕 Men’s Fashion
🍼 Baby’s Fashion

All prices are listed in BDT (Bangladeshi Taka) and are subject to change without prior notice. We reserve the right to correct pricing errors at any time.

3. Ordering & Payment

Orders must be placed through our official website: www.bikroybazarexpress.com
Once your order is placed, you will receive a confirmation via SMS/email.

We accept:

• Cash on Delivery (COD)

• bKash / Nagad

• Online Payment Gateways (via SSLCommerz or others)

Full payment is required before dispatch (except for COD).

4. Shipping & Delivery

We offer delivery services across Bangladesh via trusted courier partners.
Delivery charges may apply and vary based on the delivery location.

Estimated Delivery Time:

• Inside Dhaka: 2–4 working days

• Outside Dhaka: 3–7 working days

Delays caused by public holidays, weather, or courier service disruptions are beyond our control.

5. Cancellation & Return Policy

• Order Cancellation: Within 24 hours of order placement

• Returns: Must be requested within 7 days of delivery for unused, undamaged items

• Return Shipping: Paid by the customer unless the item is defective or incorrectly delivered

Refunds are processed to the original payment method within 7 working days after inspection.

6. Product Description & Availability

We aim to present product information accurately. However, we do not guarantee exact matches in color, size, or style due to screen differences or supplier variations.

Product availability is subject to stock. In case of unavailability, we will notify you and issue a full refund.

7. Intellectual Property

All content on BikroyBazarExpress.com—including images, text, branding, layout, and software—is the intellectual property of Bikroy Bazar Express or its licensors.
Unauthorized use, reproduction, or distribution is strictly prohibited.

8. User Conduct

Users must not:

• Upload malicious software

• Interfere with the site’s operation

• Post misleading, illegal, or copied content

We reserve the right to remove any user-generated content that violates our policies.

9. Privacy & Data Protection

Your personal information is handled in accordance with our Privacy Policy. By using our site, you agree to how we collect and use data.

10. Limitation of Liability

Bikroy Bazar Express shall not be liable for any indirect, incidental, or consequential damages.
Our total liability is limited to the amount paid for the specific product in question.

11. Governing Law & Jurisdiction

These Terms are governed by the laws of Bangladesh.
In case of any dispute, both parties will try to resolve it amicably. If unresolved, jurisdiction will fall under the courts of Dhaka.

12. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time.
Changes will take effect once published on the website. Continued use implies acceptance of the updated terms.

✅ SMART Compliance Summary:

• Specific: Clearly defines product range, delivery, return, and payment policies

• Measurable: Timelines (24 hrs cancellation, 7 days return, 7 days refund)

• Achievable: Realistic steps and customer actions

• Relevant: Tailored for Bangladesh e-commerce rules and customer needs

• Time-bound: Includes valid deadlines and update timelines

📧 Email: contact@bikroybazarexpress.com
📱 Phone: 01757-822277
🌐 Website: www.bikroybazarexpress.com